Patient Access & Scheduling Specialist

Lehigh Valley Health Network, Inc.; Stroudsburg (Monroe County); On-site; USD 36,000 - 48,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Patient Services Representative for the Bartonsville interior medicine practice. The role provides front-desk registration, patient check-in, and scheduling support, ensuring a smooth patient experience.

The candidate should have a high school diploma or GED and at least 1 year of customer service experience, with strong adaptability to changing priorities and attention to detail.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience.
• Ability to adapt to changing priorities and maintain accuracy.

Responsibilities

• Coordinate and perform clerical/administrative tasks for the practice.
• Serve as the initial point of contact for patients and providers.
• Assist with registration/check-in and scheduling of appointments.
• Verify insurance information, obtain authorizations, and complete medical record releases.
• Support scheduling, billing, referrals, and EMR messaging as needed.
• Provide excellent customer service to maintain patient experience.

Skills

Customer service

Adaptability

Education

High School Diploma/GED

Job description

Lehigh Valley Health Network is seeking a Patient Services Representative for the Bartonsville interior medicine practice. The role provides front-desk registration, patient check-in, and scheduling support, ensuring a smooth patient experience.

The candidate should have a high school diploma or GED and at least 1 year of customer service experience, with strong adaptability to changing priorities and attention to detail.