Patient Access & Scheduling Specialist

Intermountain Healthcare Inc.; Spring Valley (KY); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

Intermountain Healthcare Inc. seeks a Patient Service Representative (PSR) to be the first connection between Intermountain and patients at our Clinic OB-GYN in Spring Valley, Las Vegas, NV.

You will greet patients, check-in/out, verify information, and support care coordination to ensure a smooth visit and accurate records. You will handle telephone and in-person interactions, document communications in EMR, collect demographics, schedule appointments, and assist with insurance and billing

Qualifikationen

• Six months of customer service experience.
• Basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to protect privacy, confidentiality, and PHI.

Aufgaben

• Answer and route patient calls and greet in person to ensure a positive first impression.
• Schedule appointments and register patients with accurate demographic data.
• Document calls and interactions in the EMR system.
• Assist with insurance information and billing tasks as needed.

Kenntnisse

Customer service

Data entry

Interpersonal communication

Ausbildung

High school diploma or GED

Tools

EMR systems

Jobbeschreibung

Intermountain Healthcare Inc. seeks a Patient Service Representative (PSR) to be the first connection between Intermountain and patients at our Clinic OB-GYN in Spring Valley, Las Vegas, NV.

You will greet patients, check-in/out, verify information, and support care coordination to ensure a smooth visit and accurate records. You will handle telephone and in-person interactions, document communications in EMR, collect demographics, schedule appointments, and assist with insurance and billing