Patient Services & Scheduling Specialist

Intermountain Healthcare Inc.; Henderson (NV); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

Intermountain Health in Henderson, Nevada, is seeking a Patient Service Representative to be the first point of contact for patients, handling intake, check-in/out, and information verification. You will support patient experience and collaborate with caregivers to resolve needs accurately.

Responsibilities include scheduling, EMR documentation, insurance verification, and assisting with billing forms while educating patients on financial options.

Qualifikationen

• Six months of customer service experience.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal skills.
• Ability to protect PHI and patient privacy.

Aufgaben

• Greet and assist patients in person, over the phone, or via secure messaging.
• Document calls accurately in the EMR.
• Schedule appointments for visits, tests, referrals, and consultations.
• Register patients by confirming and updating demographic data.
• Verify insurance information and obtain signatures as needed.
• Assist with forms for regulatory and billing purposes and discuss financial options.
• Stay current on duties by reviewing emails, dashboards, and meetings.

Kenntnisse

Six months customer service

Basic computer skills

Professional manner

Interpersonal communication

PHI/privacy protection

Ausbildung

High school diploma or GED

Tools

EMR software

Jobbeschreibung

Intermountain Health in Henderson, Nevada, is seeking a Patient Service Representative to be the first point of contact for patients, handling intake, check-in/out, and information verification. You will support patient experience and collaborate with caregivers to resolve needs accurately.

Responsibilities include scheduling, EMR documentation, insurance verification, and assisting with billing forms while educating patients on financial options.