Patient Access & Scheduling Specialist

Essentia Health; Sandstone (MN); Hybrid; USD 23,000 - 36,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Job summary

Essentia Health is seeking a part-time Patient Access/Registration role at the Sandstone location. The incumbent will greet patients, collect demographic and financial data, obtain insurance information, and assist with scheduling and cost estimates for upcoming visits.

A strong focus on accuracy, courtesy, and compliance with billing and registration processes is required. Responsibilities include collecting co-pays, updating records, answering calls, and maintaining registration equipment.

Qualifications

• Previous Patient Access Representative or Patient Scheduler experience
• Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date

Responsibilities

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
• Maintains all assigned work queues according to supervisor’s instructions and guidance
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
• Sanitizes registration equipment between each use and restocks basic supplies
• Other clerical duties as assigned

Job description

Essentia Health is seeking a part-time Patient Access/Registration role at the Sandstone location. The incumbent will greet patients, collect demographic and financial data, obtain insurance information, and assist with scheduling and cost estimates for upcoming visits.

A strong focus on accuracy, courtesy, and compliance with billing and registration processes is required. Responsibilities include collecting co-pays, updating records, answering calls, and maintaining registration equipment.