Patient Access & Billing Specialist

Centerstone; Columbia Township (MO); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly rate

Growth opportunities

Flexible scheduling

Health, dental, vision insurance

401(k) plan with company match

Paid time off and holidays

Job summary

Brightlife Behavioral Health in Columbia, MO is hiring a Client Access Representative to provide frontline customer service to clients and staff. The role involves scheduling, intake, billing support, and HIPAA-compliant data handling within a fast-paced, supportive team environment.

You will join a dedicated recovery services department and contribute to smooth client flow and accurate records while collaborating with clinicians and administrators.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of customer service experience, preferably in healthcare.
• Familiarity with medical terminology and HIPAA compliance is a plus.

Responsibilities

• Provide exceptional customer service to clients, staff, and leadership team members.
• Schedule client appointments and manage client flow.
• Collect payments and handle billing and insurance matters.
• Maintain accurate and up-to-date client records and files.
• Communicate effectively with clients, staff, and providers.

Skills

Customer service

Healthcare experience

Microsoft Office

Education

High School Diploma or equivalent

Associate's degree in business or related field

Tools

Microsoft Office

Job description

Brightlife Behavioral Health in Columbia, MO is hiring a Client Access Representative to provide frontline customer service to clients and staff. The role involves scheduling, intake, billing support, and HIPAA-compliant data handling within a fast-paced, supportive team environment.

You will join a dedicated recovery services department and contribute to smooth client flow and accurate records while collaborating with clinicians and administrators.