Patient Access & Scheduling Specialist

Geisinger; Pottsville (Schuylkill County); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Full benefits starting day one

Tuition reimbursement up to $5,000 per

Generous PTO

Résumé du poste

Geisinger is seeking an organized front desk team member to greet and register patients, verify demographics, and support check-out processes. You will schedule appointments and assist with insurance verification and patient communications in a busy clinic.

This on-site role requires attention to HIPAA guidelines, accurate data handling, and professional interaction with patients and staff throughout the day.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year related work experience preferred.
• Experience with insurance verification and patient data handling is a plus.

Responsabilités

• Check-in patients for appointments and verify demographics.
• Monitor patient wait times and communicate updates to patients.
• Read and interpret insurance responses and assign primary/secondary/tertiary coverage as needed.
• Obtain required signatures and ensure privacy disclosures are provided.
• Explain financial obligations and collect fees as appropriate.
• Schedule follow-up appointments and coordinate referrals or ancillary services.
• Handle multi-channel messages related to appointments, referrals, prescriptions, and complaints.

Connaissances

Front desk coordination

Patient registration

HIPAA compliance

Formation

High School Diploma or GED

Description du poste

Geisinger is seeking an organized front desk team member to greet and register patients, verify demographics, and support check-out processes. You will schedule appointments and assist with insurance verification and patient communications in a busy clinic.

This on-site role requires attention to HIPAA guidelines, accurate data handling, and professional interaction with patients and staff throughout the day.