Patient Access & Scheduling Specialist

Geisinger; Pittston (Luzerne County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits starting day one

Multiple medical plan options

Pre-tax savings accounts including HSA

Job summary

Geisinger Primary Care Pittston is seeking a front desk professional to support daily clinic operations. You will greet and register patients, verify demographics, collect co-pays, and schedule follow-up appointments.

The role emphasizes accurate data entry, HIPAA compliance, and courteous patient service. It is a day-shift, full-time position with comprehensive benefits and opportunities to contribute to a patient-centered practice.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year related work experience preferred.

Responsibilities

• Check patients in for appointments and verify demographics.
• Read and interpret insurance responses and assign primary/secondary/tertiary insurance.
• Schedule follow-up appointments and referrals for specialty or ancillary services.
• Process multi-channel messages about appointments, prescriptions, and complaints.
• Post cash and collect fees as appropriate; explain financial obligations.
• Maintain patient confidentiality and adhere to HIPAA and privacy guidelines.

Skills

Clerical I

Communication

Customer Service

Office Politics

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Primary Care Pittston is seeking a front desk professional to support daily clinic operations. You will greet and register patients, verify demographics, collect co-pays, and schedule follow-up appointments.

The role emphasizes accurate data entry, HIPAA compliance, and courteous patient service. It is a day-shift, full-time position with comprehensive benefits and opportunities to contribute to a patient-centered practice.