Patient Access & Scheduling Specialist

Geisinger; Danville (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Geisinger Medical Center in Pennsylvania seeks a Front Desk/Registration Associate to provide front line support, greet patients, verify demographics, and schedule appointments. This on-site role requires strong clerical and customer service skills, with attention to HIPAA and patient confidentiality.

Responsibilities include checking in patients, communicating wait times, handling insurance information, and collecting fees when applicable.

Qualifications

• High school diploma or GED required.
• Minimum 1 year related work experience preferred.
• Strong clerical and customer service skills.

Responsibilities

• Check in patients and verify demographics.
• Monitor wait times and inform patients of changes.
• Read and interpret insurance responses.
• Assist with scheduling and registration tasks.
• Ensure HIPAA compliance and patient confidentiality.
• Process messages about appointments and referrals and patient inquiries.
• Collect copays and explain financial responsibilities.
• Maintain accurate medical records and release as needed.

Skills

Clerical

Communication

Customer Service

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Medical Center in Pennsylvania seeks a Front Desk/Registration Associate to provide front line support, greet patients, verify demographics, and schedule appointments. This on-site role requires strong clerical and customer service skills, with attention to HIPAA and patient confidentiality.

Responsibilities include checking in patients, communicating wait times, handling insurance information, and collecting fees when applicable.