Patient Access & Scheduling Specialist

Geisinger; State College (Centre County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare from day one

Vision and dental coverage

Domestic partner benefits

Job summary

Geisinger is seeking a frontline office associate to greet and register patients, verify demographics, and support the check-out process. You will schedule appointments, assist with insurance communications, and help navigate billing at the point of service.

We value confidentiality, HIPAA compliance, and accurate data handling. The role involves coordinating with departments to ensure timely patient flow in an office setting.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Check-in patients and verify demographics accurately.
• Communicate wait times and changes to patients.
• Assist with insurance verification and understand rank requirements.
• Explain financial responsibilities and collect fees at service time.
• Schedule follow-up appointments and referrals as needed.
• Maintain confidentiality and HIPAA compliance.
• Prepare and release medical records as required.

Skills

Front desk operations

Patient registration

HIPAA compliance

Demographics verification

Medical billing basics

Education

High School Diploma or GED

Job description

Geisinger is seeking a frontline office associate to greet and register patients, verify demographics, and support the check-out process. You will schedule appointments, assist with insurance communications, and help navigate billing at the point of service.

We value confidentiality, HIPAA compliance, and accurate data handling. The role involves coordinating with departments to ensure timely patient flow in an office setting.