Patient Access & Scheduling Specialist

Geisinger; United States; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Full benefits day one

Medical plans

401(k) plan

Paid time off (PTO)

Tuition reimbursement

Job summary

Geisinger is seeking a front desk/clerical associate for Geisinger Primary Care in Nanticoke. The role focuses on patient registration, check-in, and scheduling, while handling insurance-related tasks, collecting payments, and ensuring HIPAA compliance.

The position operates in a standard office setting with regular hours. Responsibilities include accurate demographics verification, communicating wait times, processing referrals, and scheduling follow-up appointments or specialty services as

Qualifications

• High School Diploma or GED is required.
• Minimum of 1 year related work experience is preferred.

Responsibilities

• Greet and register patients, support check-out processes and schedule follow-ups.
• Check in patients and verify demographics accurately.
• Read and interpret insurance responses and assign primary/secondary/tertiary coverage.
• Explain financial obligations and collect fees at time of service.
• Maintain HIPAA privacy and patient confidentiality.

Skills

Clerical I

Communication

Customer Service

Office Confidentiality

Education

High School Diploma or GED

Job description

Geisinger is seeking a front desk/clerical associate for Geisinger Primary Care in Nanticoke. The role focuses on patient registration, check-in, and scheduling, while handling insurance-related tasks, collecting payments, and ensuring HIPAA compliance.

The position operates in a standard office setting with regular hours. Responsibilities include accurate demographics verification, communicating wait times, processing referrals, and scheduling follow-up appointments or specialty services as