Patient Access & Scheduling Specialist

Geisinger; Danville (PA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits on day one

Tuition reimbursement up to $5,000/yr

Generous PTO

Job summary

Geisinger Medical Center is seeking a Full Time Front Desk/Office Assistant to support the department with front line tasks in a day-shift setting. You will greet patients, verify demographics, schedule follow-ups, and coordinate insurance and payments.

The role emphasizes HIPAA compliance, confidentiality, and accurate financial and demographic processing, with multiple benefit options and a 40-hour workweek.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year related work experience preferred.
• Strong clerical and customer service skills with HIPAA awareness.

Responsibilities

• Greet and register patients, support check-in/out, and schedule appointments.
• Verify and update patient demographics accurately.
• Explain financial responsibilities and collect fees at service time.
• Read and interpret insurance responses and assign primary/secondary/tiered coverage.
• Maintain patient privacy, confidentiality, and compliance with HIPAA guidelines.
• Coordinate and perform front line office activities to ensure smooth department operations.

Skills

Clerical I

Communication

Customer Service

Office Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Medical Center is seeking a Full Time Front Desk/Office Assistant to support the department with front line tasks in a day-shift setting. You will greet patients, verify demographics, schedule follow-ups, and coordinate insurance and payments.

The role emphasizes HIPAA compliance, confidentiality, and accurate financial and demographic processing, with multiple benefit options and a 40-hour workweek.