Patient Access & Scheduling Specialist

Mercy Health; Oregon (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Tuition assistance

Job summary

Mercy Health in Genoa, OH is seeking a Patient Services Representative to serve as the first point of contact. The role manages patient registration, verifies demographics and insurance, and schedules appointments while maintaining accurate records and delivering compassionate service.

You'll handle payments, assist with referrals and pre-certifications, and support multiple physician practices as needed. Strong communication and organization are essential, along with experience in healthcare

Qualifications

• Experience in patient registration or healthcare settings preferred.
• High school diploma or GED required.
• Strong communication and customer service skills.
• Ability to schedule appointments and manage records accurately.

Responsibilities

• Greet patients and serve as primary contact.
• Register patients and verify demographics.
• Verify insurance and collect payments.
• Schedule appointments and manage referrals.
• Maintain accurate medical records and assist with MyChart.

Skills

Customer service

Communication

Scheduling

Cash handling

Insurance verification

Education

High School Diploma or GED

Tools

MyChart

Revenue Cycle Software

Electronic Health Record

Job description

Mercy Health in Genoa, OH is seeking a Patient Services Representative to serve as the first point of contact. The role manages patient registration, verifies demographics and insurance, and schedules appointments while maintaining accurate records and delivering compassionate service.

You'll handle payments, assist with referrals and pre-certifications, and support multiple physician practices as needed. Strong communication and organization are essential, along with experience in healthcare