Compassionate Patient Services Scheduling Specialist

Mercy Home Health; Perrysburg (OH); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Mercy Health in Perrysburg, OH is seeking a Patient Services Representative to provide frontline patient care, registration, and service delivery. You will verify demographics and insurance, schedule appointments, explain financial options, enter data, and support MyChart usage and referrals.

This role emphasizes compassionate communication, accurate record-keeping, and collaboration across care teams. Prior registration experience is preferred.

Competenze

• High school diploma or GED (required).
• Prior patient registration/healthcare experience preferred.
• Strong customer service and communication skills demonstrated.

Mansioni

• Serves as primary contact between patients and practices.
• Verifies demographics and insurance information during registration.
• Schedules appointments and enters data into the computer system.
• Explains financial options to patients and collects payments.
• Assists with referrals, MyChart scheduling, and follow-up needs.
• Maintains accurate patient records and supports office workflow.

Conoscenze

Customer service

Communication skills

Scheduling appointments

Phone etiquette

Registration experience

Formazione

High school diploma or GED

Strumenti

EHR systems

Descrizione del lavoro

Mercy Health in Perrysburg, OH is seeking a Patient Services Representative to provide frontline patient care, registration, and service delivery. You will verify demographics and insurance, schedule appointments, explain financial options, enter data, and support MyChart usage and referrals.

This role emphasizes compassionate communication, accurate record-keeping, and collaboration across care teams. Prior registration experience is preferred.