Patient Access Scheduler

NYU Langone Health; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

NYU Langone Health in New York City is seeking a Secretary I-Intake/Scheduler to support practice operations by greeting patients, answering calls, scheduling appointments and handling administrative duties.

The role emphasizes front-end patient interactions, scheduling, authorizations, and coordination with physicians and staff, while maintaining confidentiality and service standards.

Qualifications

• To qualify you must have a High School Diploma.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes inquiries to appropriate contact.
• Maintains physician calendars and sends invites.
• Greets patients and supports patient access and experience.
• Releases medical records per HIPAA and ROI procedures.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Health in New York City is seeking a Secretary I-Intake/Scheduler to support practice operations by greeting patients, answering calls, scheduling appointments and handling administrative duties.

The role emphasizes front-end patient interactions, scheduling, authorizations, and coordination with physicians and staff, while maintaining confidentiality and service standards.