Patient Access Specialist

LCMC Health; Metairie (LA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Deliver healthcare with heart

Give people a reason to smile

Be honest and real, but with kindness

Lagniappe in everything you do

One-of-a-kind patient care

Job summary

LCMC Health is seeking a Patient Access Associate to greet patients and visitors, assist with scheduling, and register patients with accurate insurance and demographic information. You will verify details, collect payments when appropriate, and maintain confidential information in a fast-paced hospital setting.

Join a team focused on patient experience and seamless operations, contributing to a respectful, efficient, and caring environment across our New Orleans area facilities.

Qualifications

• Strong customer service and communication skills
• Empathy, professionalism, and attention to detail
• Ability to work effectively in a fast-paced healthcare environment
• High School Diploma or GED (or equivalent experience)

Responsibilities

• Greet patients and visitors in person and by phone
• Schedule appointments and manage check-in processes
• Register patients and verify insurance and demographic information
• Scan and maintain required documentation
• Explain financial responsibilities and collect payments when appropriate

Job description

LCMC Health is seeking a Patient Access Associate to greet patients and visitors, assist with scheduling, and register patients with accurate insurance and demographic information. You will verify details, collect payments when appropriate, and maintain confidential information in a fast-paced hospital setting.

Join a team focused on patient experience and seamless operations, contributing to a respectful, efficient, and caring environment across our New Orleans area facilities.