Patient Access & Scheduling Specialist

LCMC Health; New Orleans (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

LCMC Health in New Orleans, LA, is seeking a Patient Access Representative (PAR) to greet patients, schedule appointments, verify insurance, and explain financial responsibilities. You will support admissions, collect documentation, and help patients navigate financial aspects of care with compassionate service.

This role requires strong communication, multitasking, and attention to detail in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED, or equivalent experience.
• 2 years of customer service and/or healthcare experience.

Responsibilities

• Greet and assist patients, families, and visitors in person and by phone
• Schedule appointments and coordinate patient services accurately and efficiently
• Register patients and update demographic, insurance, and guarantor information
• Verify insurance eligibility and collect required documentation
• Support admissions, transfers, discharges, and bed placement processes as needed
• Explain financial responsibilities, collect payments, and connect patients with financial assistance resources
• Answer calls and direct patients to the appropriate departments and services
• Collaborate with clinical and support teams to help ensure a seamless patient experience

Skills

Customer service

Interpersonal skills

Communication

Problem-solving

Registration & scheduling

Insurance verification

Financial processes

Computer literacy

Education

High School Diploma/GED

Job description

LCMC Health in New Orleans, LA, is seeking a Patient Access Representative (PAR) to greet patients, schedule appointments, verify insurance, and explain financial responsibilities. You will support admissions, collect documentation, and help patients navigate financial aspects of care with compassionate service.

This role requires strong communication, multitasking, and attention to detail in a fast-paced healthcare setting.