Patient Access & Scheduling Specialist

Health Partners Plans; New Jersey; On-site; USD 25,000 - 30,000; Full time

Job summary

Health Partners Plans is seeking a Central Scheduling Representative in New Jersey to manage appointment scheduling and patient registration with precision. You will use an EMR system, central scheduling software, and telephony tools to handle inquiries and direct callers to the right care.

The role emphasizes first-call resolution, data accuracy, and excellent customer service in a fast-paced environment. Monday–Friday, standard business hours in a full-time capacity.

Qualifications

• 1 year of related scheduling experience.
• High accuracy and attention to detail.
• Strong analytical thinking and problem solving.
• Proficient with calendaring and data entry.
• Excellent customer service and communication skills.
• Ability to follow established protocols.

Responsibilities

• Schedule patient appointments and register patients in the system.
• Use EMR and scheduling tools to verify demographics and insurance.
• Coordinate referrals and insurance requirements.
• Handle high call volume via telephony software.
• Maintain performance targets and data accuracy.

Skills

Customer service

Data entry

Communication

Problem solving

Multitasking

Education

High School Diploma/GED

Tools

EMR system

Central scheduling software

Telephony platform

Job description

Health Partners Plans is seeking a Central Scheduling Representative in New Jersey to manage appointment scheduling and patient registration with precision. You will use an EMR system, central scheduling software, and telephony tools to handle inquiries and direct callers to the right care.

The role emphasizes first-call resolution, data accuracy, and excellent customer service in a fast-paced environment. Monday–Friday, standard business hours in a full-time capacity.