Medical Scheduling Specialist – Patient Access

Capital Health (US); Pennington (NJ); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time-Off Program

Job summary

Capital Health in Pennington, NJ seeks a Scheduling Clerk to handle primary and specialty care appointments for patients. You will update scheduling systems, verify information, and coordinate pre-certifications to ensure smooth patient flow.

The role emphasizes strong customer service, effective communication, and multi-tasking in a fast-paced office. A high school diploma is required; prior scheduling experience is preferred. 40 hours per week with full-time status.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service in an office setting or call center preferred.
• Experience with intake or scheduling patients preferred.

Responsibilities

• Answers calls to schedule, cancel and reschedule appointments quickly.
• Schedules appointments with physician offices, coordinating dates/times to avoid conflicts.
• Gathers patient information and enters data accurately in the system; handles pre-certifications where needed.
• Notifies staff and patients of additions, changes, and cancellations.

Skills

Customer service

Scheduling

Office multitasking

Education

High school diploma

Job description

Capital Health in Pennington, NJ seeks a Scheduling Clerk to handle primary and specialty care appointments for patients. You will update scheduling systems, verify information, and coordinate pre-certifications to ensure smooth patient flow.

The role emphasizes strong customer service, effective communication, and multi-tasking in a fast-paced office. A high school diploma is required; prior scheduling experience is preferred. 40 hours per week with full-time status.