Patient Access & Scheduling Specialist

Meharry Medical College; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Meharry Medical College in Nashville seeks a Patient Service Representative to manage the front desk and the patient encounter lifecycle from scheduling to checkout, ensuring smooth clinic flow. You will verify patient demographics and insurance, collect co-pays, and maintain accurate records while delivering friendly, professional service consistent with HIPAA guidelines.

Ideal candidates bring 1–2 years in a medical office, strong multitasking, and excellent communication to support

Qualifications

• High School diploma or GED required.
• 1–2 years experience in fast-paced medical office required.
• Associate’s degree or Medical Office Certification preferred.

Responsibilities

• Answer phones, greet patients, and verify appointment times.
• Direct patients to appropriate clinical areas and monitor waiting room.
• Verify insurance eligibility and obtain necessary authorizations.
• Collect co-pays and other payments; maintain accurate records.

Skills

Customer service

Communication skills

Phone etiquette

Data entry

Attention to detail

HIPAA knowledge

Education

High School Diploma or GED

Associate’s degree or Medical Office Certification

Job description

Meharry Medical College in Nashville seeks a Patient Service Representative to manage the front desk and the patient encounter lifecycle from scheduling to checkout, ensuring smooth clinic flow. You will verify patient demographics and insurance, collect co-pays, and maintain accurate records while delivering friendly, professional service consistent with HIPAA guidelines.

Ideal candidates bring 1–2 years in a medical office, strong multitasking, and excellent communication to support