Patient Access & Scheduling Specialist

Prism Vision Group; Monroe Township (NJ); On-site; USD 25,000 - 44,000; Full time

Job summary

Outlook Eyecare in Monroe Township, NJ, part of Prism Vision Group, is seeking a Patient Service Representative for an onsite, non-exempt role. You will handle inbound and outbound patient interactions, scheduling, and registration, with occasional travel to other locations as needed.

The position requires a high school diploma or GED, 2+ years in patient-facing roles, strong communication and cash-handling skills, HIPAA compliance, and proficiency with Microsoft Office. Light travel possible.

Qualifications

• Education: High School Diploma or GED.
• Experience: 2+ years in a patient-facing healthcare or customer service role.
• Knowledge/Skills: strong English communication, problem solving, cash handling, and MS Office proficiency.

Responsibilities

• Schedule and complete patient registrations and appointments accurately.
• Verify demographics and insurance information; ensure HIPAA compliance.
• Provide upfront financial counseling and explain payment policies to patients.
• Act as liaison between patients, physicians and staff to facilitate care.

Education

High School Diploma or GED

Job description

Outlook Eyecare in Monroe Township, NJ, part of Prism Vision Group, is seeking a Patient Service Representative for an onsite, non-exempt role. You will handle inbound and outbound patient interactions, scheduling, and registration, with occasional travel to other locations as needed.

The position requires a high school diploma or GED, 2+ years in patient-facing roles, strong communication and cash-handling skills, HIPAA compliance, and proficiency with Microsoft Office. Light travel possible.