Care Team Coordinator — Patient Flow & Scheduling

Fairview Health Services; Saint Paul (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Life insurance

Disability insurance

Paid time off

Job summary

Fairview Health Services in Minnesota seeks a Team Coordinator to support care teams by coordinating and maintaining provider schedules, handling medical information requests, and ensuring accurate patient documentation.

The role focuses on high-level care team support, communication across systems, and continuous workflow improvement to enhance patient and family experiences within the care setting.

Qualifications

• Required qualifications include successful completion of a formal medical training program such as MA, HUC, NA, or Medical Secretary.
• 1 year of comparable experience in a healthcare setting.

Responsibilities

• Manage patient and provider schedules for assigned areas.
• Complete patient registration and check-in process.
• Verify patient demographic/employer and insurance information.
• Perform telephone message taking and direct communication in a timely and professional fashion.
• Manage multiple technology applications.
• Manage MyChart requests including patient sign-up, responding to patient messages and resetting passwords.
• Multi-task and prioritize appropriately.
• Continuously improve work processes, environment, and overall experience to serve customers and meet business goals.

Job description

Fairview Health Services in Minnesota seeks a Team Coordinator to support care teams by coordinating and maintaining provider schedules, handling medical information requests, and ensuring accurate patient documentation.

The role focuses on high-level care team support, communication across systems, and continuous workflow improvement to enhance patient and family experiences within the care setting.