Patient Access & Scheduling Specialist

MyMichigan Medical Group; Midland, Northern (MI, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

MyMichigan Medical Group is seeking a Scheduling Specialist to coordinate patient appointments across multiple departments and clinics. You will collect accurate demographic, insurance and diagnostic data to ensure proper registration and payment processing.

Responsibilities include data gathering, pre-registration, insurance verification, and coordinating with physicians for necessary authorizations. The role requires strong communication, computer skills, and the ability to work in a team

Qualifications

• High school diploma or GED required.
• One year medical office experience required.
• Proficient in Windows and Internet.
• Excellent phone and interpersonal communication.

Responsibilities

• Schedule patient appointments across multiple departments and centers.
• Create a pre-registration for each scheduled visit including capture of insurance and financial information.
• Verify insurance using online verification system or by contacting payer directly; confirm eligibility of benefits.
• Collaborate with physician offices to secure authorization, pre-certification and/or notification when necessary.
• Scan orders into the scheduling system.
• Provide instructions to patient and/or providers regarding required preparation.
• Work with staff and management to achieve defined scheduling/authorization weekly metrics.
• All other duties as assigned.

Skills

Phone communication

Listening skills

Interpersonal skills

Teamwork

Multitasking

Attention to detail

Microsoft Windows

Education

High school diploma or GED

Tools

Windows OS

Internet

Scheduling system

Job description

MyMichigan Medical Group is seeking a Scheduling Specialist to coordinate patient appointments across multiple departments and clinics. You will collect accurate demographic, insurance and diagnostic data to ensure proper registration and payment processing.

Responsibilities include data gathering, pre-registration, insurance verification, and coordinating with physicians for necessary authorizations. The role requires strong communication, computer skills, and the ability to work in a team