Patient Access & Scheduling Specialist

Banner Health; Mesa (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Banner Health in Mesa, AZ is seeking a Healthcare Scheduling Coordinator to manage imaging record requests, perform follow-up and scheduling tasks, and ensure accurate patient information is maintained. You will handle calls, process referrals, verify insurance, and support operations in a fast-paced call center environment.

The role emphasizes excellent customer service, organization, and attention to detail, with shift hours aligned to department needs and on-site work at Banner Health Corp

Qualifications

• High school diploma or GED plus administrative/customer service experience in medical setting.
• Excellent customer service and written/verbal communication skills.
• Ability to use common office software and databases.

Responsibilities

• Handle inbound/outbound calls for medical record requests and scheduling.
• Process and maintain patient records and referrals with accuracy.
• Coordinate release of information while ensuring regulatory compliance.
• Enter and track data in patient information systems and reports.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Tech savvy

Medical records

Education

High school diploma or GED

Tools

Medical records software

Job description

Banner Health in Mesa, AZ is seeking a Healthcare Scheduling Coordinator to manage imaging record requests, perform follow-up and scheduling tasks, and ensure accurate patient information is maintained. You will handle calls, process referrals, verify insurance, and support operations in a fast-paced call center environment.

The role emphasizes excellent customer service, organization, and attention to detail, with shift hours aligned to department needs and on-site work at Banner Health Corp