Patient Access & Scheduling Specialist

UMC Health System; Lubbock, Northern (TX, KY); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Resilience program

On-Site Professional Counselors (EAP)

Discounted Pharmacy Cost

Cash Retention Bonus

Retirement Benefits w/Employer Match

PTO & Extended Illness

Medical, Dental, & Vision Insurance

Job summary

UMC Health System in Lubbock, TX seeks a Patient Access Representative for the Lab 7AM-7PM shift. You will complete patient registrations for exams or tests, verify insurance eligibility, collect payments, and coordinate scheduling across modalities.

You will interact with patients and staff, handle inquiries, and ensure documentation is accurate. A high school diploma or GED is required, with 1+ year of patient access or similar experience preferred.

Qualifications

• High School Diploma or GED required.
• 1+ year in patient access, customer service, or related admin role preferred.
• Excellent customer service and communication skills in English.

Responsibilities

• Collects all pertinent information to register patients for exams or tests.
• Schedule exams and coordinate multiple modalities schedules.
• Verify insurance eligibility and benefits.
• Collect payments, establish payment arrangements, discuss payment options.
• All other assigned duties related to Environmental Services.

Skills

Customer service

English fluency

Multitasking

Planning & organization

Medical terminology

Education

High School Diploma or GED

Job description

UMC Health System in Lubbock, TX seeks a Patient Access Representative for the Lab 7AM-7PM shift. You will complete patient registrations for exams or tests, verify insurance eligibility, collect payments, and coordinate scheduling across modalities.

You will interact with patients and staff, handle inquiries, and ensure documentation is accurate. A high school diploma or GED is required, with 1+ year of patient access or similar experience preferred.