Patient Access & Scheduling Specialist

University of Texas; Austin, Northern (TX, KY); Hybrid; USD 39,000 - 48,000; Full time

Job summary

The University of Texas invites applications for a Health Access Partner in Austin, TX. This role coordinates patient appointments, verifies insurance, and communicates with patients to ensure smooth clinic operations and accurate EMR records.

Responsibilities include scheduling, coordinating with clinicians, maintaining patient information confidentiality, generating reports on patient flow, and supporting billing processes where needed.

Qualifications

• Requires high school diploma or GED.
• At least 2 years of experience in a similar role.
• Basic computer skills and familiarity with scheduling software.

Responsibilities

• Schedule, cancel, and reschedule patient appointments and coordinate with healthcare providers.
• Communicate appointment details and changes to patients; answer inquiries.
• Verify patient insurance information prior to appointments and assist with billing as needed.
• Maintain and update patient records in the EMR system; ensure confidentiality and accuracy.
• Coordinate with physicians, nurses, and staff to ensure smooth patient flow and resolve scheduling conflicts.

Skills

High school diploma

2 years experience

Basic computer skills

Scheduling software familiarity

Education

High School Diploma/GED

Associate's Degree (preferred)

Tools

Scheduling software

CHAM certification (preferred)

Job description

The University of Texas invites applications for a Health Access Partner in Austin, TX. This role coordinates patient appointments, verifies insurance, and communicates with patients to ensure smooth clinic operations and accurate EMR records.

Responsibilities include scheduling, coordinating with clinicians, maintaining patient information confidentiality, generating reports on patient flow, and supporting billing processes where needed.