Patient Access & Admissions Specialist

UMC Health System; Lubbock, Northern (TX, KY); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Resilience program

Professional counseling benefits (EAP)

Discounted Pharmacy Cost

Cash Retention Bonus

Retirement Benefits w/Employer Match

PTO & Extended Illness

Medical, Dental, & Vision Insurance

Job summary

UMC Health System is seeking a Patient Access Representative to handle the registration process for admissions and ensure procedures are eligible and documented accurately.

Responsibilities include collecting patient information, scheduling exams, verifying insurance, collecting payments, and coordinating with departments to maintain smooth workflow. High school diploma required; 1+ year experience preferred; fluent English required.

Qualifications

• Excellent customer service skills; must speak, read, and write English fluently.
• Ability to multi-task, handle problems, interruptions, and other stressful situations professionally.
• Demonstrate planning, organizational and ability to follow-through until a process is complete.
• Basic medical terminology is a plus.

Responsibilities

• Collects all pertinent information to register patients for exams or test.
• Schedule exams/ Coordinate multiple modalities schedules.
• Verify insurance eligibility and benefits.
• Collect payments, establish payment arrangements, discuss payment options.
• All other assigned duties related to Environmental Services.

Skills

Customer service

Multitasking

Problem solving

Planning & organization

Medical terminology

Education

High School diploma or GED

1+ year patient access/administrative experience

Job description

UMC Health System is seeking a Patient Access Representative to handle the registration process for admissions and ensure procedures are eligible and documented accurately.

Responsibilities include collecting patient information, scheduling exams, verifying insurance, collecting payments, and coordinating with departments to maintain smooth workflow. High school diploma required; 1+ year experience preferred; fluent English required.