Patient Access Specialist: Streamline Check-Ins & Scheduling

UMC Health System; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Resilience program

On-Site Professional Counselors (EAP)

PTO & Extended Illness

Job summary

UMC Health System is seeking a Patient Access Representative to handle patient registrations for admissions and procedures, ensuring eligibility and accurate documentation. The role reports to the Manager of the assigned department and requires excellent customer service and clear English communication.

Responsibilities include scheduling exams, verifying insurances, collecting payments, and coordinating multiple modalities.

Qualifications

• Excellent customer service with clear communication in English.
• Ability to multitask in a fast-paced hospital front-desk environment.
• Strong planning, organizational skills and process follow-through.
• Basic medical terminology knowledge is a plus.

Responsibilities

• Collects all pertinent information to register patients for exams or tests.
• Schedule exams and coordinate multiple modalities schedules.
• Verify insurance eligibility and benefits.
• Collect payments and establish payment arrangements.
• Interacts with all visitors and staff within the department.

Skills

Excellent customer service

Fluent English

Multitasking

Planning & organization

Medical terminology

Education

High School Diploma or GED

Job description

UMC Health System is seeking a Patient Access Representative to handle patient registrations for admissions and procedures, ensuring eligibility and accurate documentation. The role reports to the Manager of the assigned department and requires excellent customer service and clear English communication.

Responsibilities include scheduling exams, verifying insurances, collecting payments, and coordinating multiple modalities.