Patient Access & Scheduling Specialist

US Oncology Inc.; Lone Tree (CO); Híbrido; USD 40 000 - 54 000; Tempo integral

Resumo da oferta

Rocky Mountain Cancer Centers in Lone Tree, CO is seeking an experienced Patient Service Coordinator to join our front desk team at Skyridge Medical Center Campus. You will schedule appointments, verify referrals, collect patient payments, and provide exceptional service to cancer patients.

The role requires a high school diploma, at least 3 years in a medical office, strong communication skills, and proficiency with computer systems including Outlook, Word, and Excel.

Qualificações

• High School diploma or equivalent required.
• At least 3 years of office experience, medical office preferred.
• Excellent written and verbal communication.
• Proficiency with computer systems.
• MS Outlook, Word and Excel a plus.

Responsabilidades

• Schedules new patients and return appointments in computer system per guidelines.
• Obtains and enters all authorization and referrals in patient charts and computer.
• Schedules outpatient appointments/tests and hospital admissions upon request.
• Obtains necessary pre-certification as required.
• Handles new patient referrals, gathers necessary information, assigns patient account number and schedules appointment.
• Collects co-pays, deductible and other out-of-pocket amounts at time of visit.
• Maintains primary office scheduling book containing physician meetings, satellite schedule, rounding and call coverage.
• Handles incoming phone calls from patients needing to schedule or reschedule appointments.
• Provides patients with appointment cards and documents no-shows; follows up to reschedule.
• Arranges for patients to have financial counseling as needed.
• Demonstrates understanding of patient confidentiality to protect patient and clinic data.
• Follows policies and procedures to contribute to front office efficiency.
• Covers for other front office functions as requested.

Conhecimentos

Communication skills

Customer service

Formação académica

High School diploma

Ferramentas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Rocky Mountain Cancer Centers in Lone Tree, CO is seeking an experienced Patient Service Coordinator to join our front desk team at Skyridge Medical Center Campus. You will schedule appointments, verify referrals, collect patient payments, and provide exceptional service to cancer patients.

The role requires a high school diploma, at least 3 years in a medical office, strong communication skills, and proficiency with computer systems including Outlook, Word, and Excel.