Oncology Care Scheduler & Patient Concierge

US Oncology Network-wide Career Opportunities; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Wellness program

Health savings account

Flexible spending accounts

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee Assistance Program

PTO and holiday pay

Job summary

Rocky Mountain Cancer Centers in Denver (Rose Medical Center Campus) is seeking an experienced Patient Service Coordinator to schedule new and follow‑up appointments, handle referrals, collect co‑pays, and support the front office in a busy oncology clinic.

The role requires a High School diploma, at least 3 years of office experience (medical preferred), excellent written and verbal communication, and proficiency with computer systems; Outlook, Word, and Excel are a plus.

Qualifications

• High School diploma or equivalent is required; medical office experience is preferred.
• At least 3 years of office experience.
• Excellent written and verbal communication skills.

Responsibilities

• Schedules new patients and return appointments in the computer system in accordance with physician and office guidelines.
• Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.
• Schedules outpatient appointments/testing and hospital admissions upon request.
• Collects co-pays, deductibles and other out-of-pocket amounts at time of visit.
• Maintains scheduling book for physician meetings, satellite schedule, rounding and call coverage.
• Handles incoming phone calls for scheduling or rescheduling appointments.
• Documents no shows and reschedules missed appointments.
• Arranges for patients to have financial counseling as needed.

Skills

Communication skills

Office software

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Denver (Rose Medical Center Campus) is seeking an experienced Patient Service Coordinator to schedule new and follow‑up appointments, handle referrals, collect co‑pays, and support the front office in a busy oncology clinic.

The role requires a High School diploma, at least 3 years of office experience (medical preferred), excellent written and verbal communication, and proficiency with computer systems; Outlook, Word, and Excel are a plus.