Oncology Front Office Specialist – Patient Services

The US Oncology Network; Englewood (CO); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health plans

Dental plans

Vision plans

Wellness program

Health savings account

Flexible spending accounts

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee Assistance Program

Paid time off

Holiday pay

Tuition reimbursement

Critical illness & accident insurance

Job summary

Rocky Mountain Cancer Centers is seeking an experienced Patient Service Coordinator to manage scheduling and front desk duties in our SE Division, with potential travel to Aurora, Centennial, Englewood and Littleton. The role includes coordinating appointments, handling calls, and assisting patients with logistics and billing-related questions.

Candidates should have a high school diploma, 3+ years of medical office experience, and strong communication skills.

Qualifications

• High School diploma or equivalent required.
• At least 3 years of office experience, medical office preferred.
• Excellent communication skills, written and verbal.
• Proficiency with computer systems; Microsoft Outlook, Word and Excel a plus.

Responsibilities

• Schedules returning appointments and treatment appointments in the computer system per physician/office guidelines.
• Cancels/reschedules appointments according to physician schedule changes; notifies clinic personnel.
• Sends outpatient appointments/testing.
• Handles incoming phone calls from patients needing to schedule or reschedule appointments.
• Provides patients with accurate and legible appointment cards; follows up to reschedule missed appointments; arranges financial counseling as needed.
• Protects patient confidentiality and adheres to privacy policies.
• Supports front office efficiency and covers other front office functions as requested.

Skills

Communication skills

Written and verbal communication

Education

High School diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Rocky Mountain Cancer Centers is seeking an experienced Patient Service Coordinator to manage scheduling and front desk duties in our SE Division, with potential travel to Aurora, Centennial, Englewood and Littleton. The role includes coordinating appointments, handling calls, and assisting patients with logistics and billing-related questions.

Candidates should have a high school diploma, 3+ years of medical office experience, and strong communication skills.