Patient Care & Scheduling Specialist

US Oncology Inc.; Denver (CO); On-site; USD 26,000 - 36,000; Full time

Job summary

Rocky Mountain Cancer Centers in Denver Midtown is seeking an experienced Patient Service Coordinator to manage scheduling and patient communications in a fast-paced oncology clinic. The role emphasizes accurate scheduling, referrals processing, and patient financial counseling coordination.

The ideal candidate will have a High School diploma or equivalent, at least 3 years of office experience (medical office preferred), and strong communication skills.

Qualifications

• High School diploma or equivalent required.
• Minimum 3 years of office experience, medical office preferred.
• Excellent written and verbal communication skills.
• Proficiency with computer systems; Microsoft Office suite a plus.

Responsibilities

• Schedules new patients and return appointments in the computer system following physician guidelines.
• Obtains and enters all referrals, authorizations and related correspondence.
• Schedules outpatient appointments, testing and hospital admissions as requested.
• Collects co-pays, deductibles and other out-of-pocket amounts at time of visit.
• Handles incoming calls from patients needing to schedule or reschedule appointments.
• Provides patients with appointment cards and follows up on no-shows to reschedule.
• Assists with arranging financial counseling as needed.
• Protects patient confidentiality and follows front-office policies.

Skills

Scheduling

Communication

Phone coordination

Customer service

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Denver Midtown is seeking an experienced Patient Service Coordinator to manage scheduling and patient communications in a fast-paced oncology clinic. The role emphasizes accurate scheduling, referrals processing, and patient financial counseling coordination.

The ideal candidate will have a High School diploma or equivalent, at least 3 years of office experience (medical office preferred), and strong communication skills.