Patient Access & Scheduling Specialist

Bryan Health; Lincoln (NE); On-site; USD 32,000 - 52,000; Full time

Job summary

Bryan Health in Lincoln, Nebraska, seeks a friendly, detail-oriented front-line receptionist and scheduler to support patient scheduling, registration, and basic office coordination.

You will handle appointment scheduling, data entry, patient communication, and maintain confidentiality while assisting multiple locations as needed.

This role emphasizes accurate information gathering, strong customer service, and adherence to privacy and safety policies as part of daily workflows.

Qualifications

• High school diploma or equivalent required.
• Previous customer service, clerical, or administrative experience preferred in healthcare.

Responsibilities

• Schedule and confirm patient appointments using established procedures.
• Register patients and collect demographic, insurance, and financial information.
• Answer phones and route inquiries, escalating when needed.
• Greet patients and assist with basic directions and coverage across locations.
• Enter and maintain patient documentation in electronic systems.
• Support daily clerical tasks and follow defined workflows.
• Adhere to privacy, safety, and compliance policies.

Skills

Customer service

Data entry

Phone etiquette

Office coordination

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Bryan Health in Lincoln, Nebraska, seeks a friendly, detail-oriented front-line receptionist and scheduler to support patient scheduling, registration, and basic office coordination.

You will handle appointment scheduling, data entry, patient communication, and maintain confidentiality while assisting multiple locations as needed.

This role emphasizes accurate information gathering, strong customer service, and adherence to privacy and safety policies as part of daily workflows.