Patient Access & Scheduling Specialist

Bryan Health; Lincoln (NE); On-site; USD 32,000 - 44,000; Full time

Job summary

Bryan Health in Lincoln, NE seeks a patient access associate to provide front-line support for scheduling, registration, reception, and routine office coordination.

You will handle appointment scheduling, data entry, basic patient communication, and ensure privacy and accuracy in demographic and insurance information.

Join a team focused on access to care, follow established procedures, and contribute to a compassionate, compliant patient experience.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or administrative role preferred.

Responsibilities

• Schedules and confirms patient appointments using established procedures and guidelines.
• Registers patients and collects demographic, insurance, and financial information with accuracy and confidentiality.
• Answers inbound and outbound phone calls and escalates issues as needed.
• Greets patients and visitors and supports access operations across locations as assigned.
• Enters, scans, files, and maintains patient documentation in electronic systems.
• Supports daily clerical tasks and follows defined workflows.
• Adheres to privacy, safety, and compliance in all patient interactions.

Education

High school diploma or equivalent

Job description

Bryan Health in Lincoln, NE seeks a patient access associate to provide front-line support for scheduling, registration, reception, and routine office coordination.

You will handle appointment scheduling, data entry, basic patient communication, and ensure privacy and accuracy in demographic and insurance information.

Join a team focused on access to care, follow established procedures, and contribute to a compassionate, compliant patient experience.