Patient Access & Front Desk Specialist

Bryan Health; Lincoln (NE); On-site; USD 30,000 - 42,000; Full time

Job summary

Bryan Health in Lincoln, NE seeks a friendly front desk coordinator to provide scheduling, registration, and reception support. You will handle routine office coordination and data entry with accuracy and discretion.

This role focuses on patient access, confidentiality, and team collaboration across locations, following established workflows and privacy guidelines while delivering compassionate service. On-site, full-time position with training and growth opportunities within patient access

Qualifications

• High school diploma or equivalent required.
• Previous customer service or administrative experience preferred.
• Healthcare/medical office exposure is a plus.
• Ability to maintain confidentiality and privacy.

Responsibilities

• Schedule and confirm patient appointments using established guidelines.
• Register patients and collect demographic, insurance, and financial information.
• Answer calls and address routine questions, escalating as needed.
• Greet patients and assist with directions and access to services.
• Enter and file patient documentation in electronic systems.
• Follow privacy, safety, and compliance requirements in all interactions.

Skills

Customer service

Scheduling

Data entry

Communication

Confidentiality

Education

High school diploma or equivalent

Job description

Bryan Health in Lincoln, NE seeks a friendly front desk coordinator to provide scheduling, registration, and reception support. You will handle routine office coordination and data entry with accuracy and discretion.

This role focuses on patient access, confidentiality, and team collaboration across locations, following established workflows and privacy guidelines while delivering compassionate service. On-site, full-time position with training and growth opportunities within patient access