Patient Access & Front Desk Coordinator

Bryan College Of Health Sciences; Lincoln (NE); On-site; USD 30,000 - 42,000; Full time

Job summary

Bryan College Of Health Sciences in Lincoln, NE is seeking a front-line administrator to handle patient scheduling, registration, and routine office coordination. You will perform standard tasks that support access to care including appointment scheduling, data entry, and basic patient communication.

The role requires a high school diploma and prior customer service or clerical experience; healthcare setting preferred.

Qualifications

• High school diploma or equivalent.
• Previous customer service, clerical, or administrative experience, preferably in a healthcare or medical office setting.
• Meets legal age requirement (19 years of age) to witness patient consents.

Responsibilities

• Schedules and confirms patient appointments using established procedures and scheduling guidelines.
• Registers patients and collects demographic, insurance, and financial information with accuracy and confidentiality.
• Responds to inbound and outbound phone calls, addressing routine questions and escalating issues as needed.
• Greets patients and visitors, provides basic directions, and supports patient access operations by covering different locations or functions as assigned.
• Enters, scans, files, and maintains patient documentation in electronic systems.
• Reviews basic appointment or order information and refers discrepancies for follow-up.
• Follows privacy, safety, and compliance requirements in all patient interactions.

Skills

Customer service

Clerical

Data entry

Communication

Education

High school diploma or equivalent

Job description

Bryan College Of Health Sciences in Lincoln, NE is seeking a front-line administrator to handle patient scheduling, registration, and routine office coordination. You will perform standard tasks that support access to care including appointment scheduling, data entry, and basic patient communication.

The role requires a high school diploma and prior customer service or clerical experience; healthcare setting preferred.