Patient Access & Scheduling Specialist

BHMG Baptist Health Medical Group Inc.; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off (Including Ma0

Short/Long Term Disability and Lifea0

Tuition Reimbursement

Job summary

BHMG Primary Care in Lexington, KY is seeking a Patient Access Representative to greet patients, verify demographics and insurance, register patients, obtain signatures, determine out-of-pocket costs, collect payments, schedule appointments and manage referrals to support clinical excellence.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility, with comprehensive benefits and a focus on team collaboration.

Qualifications

• High school diploma or equivalent.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• greeting patients and visitors
• verifying patients’ demographic and insurance information
• registering patients
• obtaining necessary signatures
• determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate
• scheduling appointments
• ensuring patient flow
• switchboard
• referral management
• medical records management
• Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Skills

Computer skills

Clerical experience in medical office

Education

High school diploma or equivalent

Other education preferred

Job description

BHMG Primary Care in Lexington, KY is seeking a Patient Access Representative to greet patients, verify demographics and insurance, register patients, obtain signatures, determine out-of-pocket costs, collect payments, schedule appointments and manage referrals to support clinical excellence.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility, with comprehensive benefits and a focus on team collaboration.