Patient Access Coordinator - Primary Care

Baptist Health; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health is seeking a Patient Access Representative for BHMG Primary Care located at 2040 Harrodsburg Road, Lexington, KY. The role focuses on front desk duties, verification of demographics/insurance, scheduling, and financial transactions to support smooth patient flow.

Required basic computer skills with clerical experience in a medical office preferred; high school diploma or equivalent is essential. Baptist Health promotes equal employment opportunities.

Qualifications

• Customer service, clerical skills, fiduciary responsibility, and accuracy are essential.
• High school diploma or equivalent is required.
• Other education preferred.

Responsibilities

• Greet patients and visitors at point of service.
• Verify patients' demographic and insurance information.
• Register patients for services and obtain necessary signatures.
• Determine patients' out-of-pocket expenses and document payments.
• Schedule appointments and manage patient flow in the office.
• Manage switchboard, referrals, and medical records as part of daily duties.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Attention to detail

Education

High school diploma or equivalent

Other education preferred

Tools

Office software

Job description

Summary

Job Description:

BHMG Primary Care

2040 Harrodsburg Road

Lexington, KY

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; referral management; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Baptist Health is an Equal Employment Opportunity employer.