Patient Access Specialist – Front Desk & Scheduling

BHMG Baptist Health Medical Group Inc.; London (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off (Including M

Job summary

BHMG Baptist Health Medical Group Inc. in London is seeking a Patient Access Representative to join the front desk team. You will greet patients, verify demographics and insurance, register patients, obtain signatures, and determine out-of-pocket costs, collecting payments as needed.

Responsibilities include appointment scheduling, managing patient flow, switchboard operations, and medical records management, with emphasis on excellent customer service and accuracy.

Qualifications

• High school diploma or equivalent is required.
• Computer skills are required.
• Clerical experience in the medical office setting is preferred.
• Other education is preferred.

Responsibilities

• Greeting patients and visitors, verifying demographic and insurance information, and registering patients.
• Obtaining signatures, determining out-of-pocket expense, and collecting payments as appropriate.
• Scheduling appointments, ensuring patient flow, switchboard duties, and medical records management.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Education

High school diploma or equivalent

Other education preferred

Tools

Computer skills

Job description

BHMG Baptist Health Medical Group Inc. in London is seeking a Patient Access Representative to join the front desk team. You will greet patients, verify demographics and insurance, register patients, obtain signatures, and determine out-of-pocket costs, collecting payments as needed.

Responsibilities include appointment scheduling, managing patient flow, switchboard operations, and medical records management, with emphasis on excellent customer service and accuracy.