Patient Access & Scheduling Specialist

Baptist Health; London (KY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with company match

Paid time off

Disability and life insurance

Tuition reimbursement

Job summary

Baptist Health London is seeking a Patient Access Representative to support front desk operations at the BHMG Primary Care London site. You will greet patients, verify demographic and insurance information, register patients, collect payments, and assist with financial counseling as needed.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility in a busy medical office environment.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors; verify demographics and insurance information.
• Register patients and obtain signatures; determine out-of-pocket expenses.
• Collect payments and provide financial counseling as appropriate.
• Schedule appointments and manage patient flow; switchboard duties.
• Medical records management.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Education

High school diploma or equivalent

Other education preferred

Tools

Computer skills

Job description

Baptist Health London is seeking a Patient Access Representative to support front desk operations at the BHMG Primary Care London site. You will greet patients, verify demographic and insurance information, register patients, collect payments, and assist with financial counseling as needed.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility in a busy medical office environment.