Patient Access Specialist: Front Desk, Scheduling & Billing

Baptist Health; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health is seeking a Patient Access Representative for BHMG Primary Care located at 2040 Harrodsburg Road, Lexington, KY. The role focuses on front desk duties, verification of demographics/insurance, scheduling, and financial transactions to support smooth patient flow.

Required basic computer skills with clerical experience in a medical office preferred; high school diploma or equivalent is essential. Baptist Health promotes equal employment opportunities.

Qualifications

• Customer service, clerical skills, fiduciary responsibility, and accuracy are essential.
• High school diploma or equivalent is required.
• Other education preferred.

Responsibilities

• Greet patients and visitors at point of service.
• Verify patients' demographic and insurance information.
• Register patients for services and obtain necessary signatures.
• Determine patients' out-of-pocket expenses and document payments.
• Schedule appointments and manage patient flow in the office.
• Manage switchboard, referrals, and medical records as part of daily duties.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Attention to detail

Education

High school diploma or equivalent

Other education preferred

Tools

Office software

Job description

Baptist Health is seeking a Patient Access Representative for BHMG Primary Care located at 2040 Harrodsburg Road, Lexington, KY. The role focuses on front desk duties, verification of demographics/insurance, scheduling, and financial transactions to support smooth patient flow.

Required basic computer skills with clerical experience in a medical office preferred; high school diploma or equivalent is essential. Baptist Health promotes equal employment opportunities.