Patient Access & Scheduling Specialist

Valley-Wide Health Systems,Inc.; La Junta (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Health Insurance

MASA Air Ambulance

Retirement Match

Paid Vacation

Sick Leave

Holidays

Job summary

Valley-Wide Health Systems, Inc. is seeking a detail-oriented Patient Service Representative to support front-line clinic operations in La Junta, Colorado. You will handle check-in/check-out, appointment coordination, and patient communications to ensure a smooth patient experience.

The role requires strong customer service, proficiency with EHR systems, and the ability to work flexibly with the care team. Bilingual English/Spanish is preferred based on location, and travel to nearby clinics may

Qualifications

• High school diploma or equivalent required; associate degree or medical office certification preferred.
• 1-2 years of healthcare or customer service experience preferred but not required.
• EHR experience with NextGen, Epic, or eClinicalWorks preferred.
• Bilingual English/Spanish preferred or required depending on clinic location.

Responsibilities

• Greet and check in patients with professionalism and cultural sensitivity.
• Verify insurance eligibility and collect co-pays or sliding fee documentation.
• Confirm patient demographics and update EHR records.
• Coordinate appointments and manage scheduling based on provider templates and patient needs.
• Coordinate patient needs (labs, referrals, imaging) with other departments as needed.
• Mail duties including dispersing forms and documentation to care teams and mailing outpatient letters.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Associate degree or medical office certification

Tools

NextGen

Epic

eClinicalWorks

Job description

Valley-Wide Health Systems, Inc. is seeking a detail-oriented Patient Service Representative to support front-line clinic operations in La Junta, Colorado. You will handle check-in/check-out, appointment coordination, and patient communications to ensure a smooth patient experience.

The role requires strong customer service, proficiency with EHR systems, and the ability to work flexibly with the care team. Bilingual English/Spanish is preferred based on location, and travel to nearby clinics may