Patient Access & Scheduling Specialist

Grace; Kentucky; In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Grace Health in Kentucky seeks a friendly, detail-oriented patient receptionist to manage front desk operations and welcome patients.

You will update charts, verify insurance, schedule appointments, collect co-pays, and ensure a smooth patient flow using our EHR system. The role emphasizes compassionate communication and teamwork.

This on-site position supports our mission to provide high-quality primary care and offers a stable schedule and opportunities to contribute to patient-centered care.

Competenze

• High School Diploma or equivalent.
• At least two years medical office experience preferred.

Mansioni

• Open office daily and provide adequate reception area environment for all patients.
• Update patient’s demographic and insurance information at each visit.
• Communicate and interact effectively with patients and families, physicians, and peers to maximize successful patient outcomes.
• Answer telephone calls courteously and direct calls appropriately.
• Monitor the Schedule for workflow and patient wait times.
• Create new charts and encounters through electronic registration.
• Obtain proper patient identification and pictures, including any custody/guarantor documents.
• Register each patient to create encounters electronically while obtaining and inputting correct patient information.
• Collect co-pays and receive cash and check payments.
• Verify Insurance Coverage and Information for each patient.
• Perform all other duties as assigned.
• Check EHR tasks and handle requests and jobs assigned therein efficiently.
• Close Clinic as assigned.
• Cover the patient check out and scheduling position for breaks, lunch, and other absences.
• Provide spiritual care for the patients.
• Perform all aspects of sliding fee process.
• Perform encounter audits.
• Be proficient in PM and EHR software.

Conoscenze

Pleasant personality

Cooperative attitude

Written and oral comms

Organized work habits

Computer skills

Formazione

High School Diploma or equivalent

Strumenti

EHR software

Descrizione del lavoro

Grace Health in Kentucky seeks a friendly, detail-oriented patient receptionist to manage front desk operations and welcome patients.

You will update charts, verify insurance, schedule appointments, collect co-pays, and ensure a smooth patient flow using our EHR system. The role emphasizes compassionate communication and teamwork.

This on-site position supports our mission to provide high-quality primary care and offers a stable schedule and opportunities to contribute to patient-centered care.