Patient Access & Registration Navigator

Grace; Manchester (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Grace Health seeks a friendly Front Desk/Receptionist to welcome patients, verify demographics and insurance, and support smooth clinic operations. You will manage the reception area, assist with registrations, and coordinate with clinicians to ensure efficient patient flow.

The role requires basic computer and EHR skills, strong communication, and the ability to multitask in a busy primary care setting in Kentucky.

Qualifications

• Requires strong communication with patients and families.
• Ability to manage patient flow and scheduling.
• Proficient with electronic health records (EHR).
• Must be able to handle payments and insurance verification.

Responsibilities

• Open office daily and prepare reception area.
• Update patient demographics and insurance at each visit.
• Greet patients and coordinate with physicians and staff.
• Answer calls courteously and route appropriately.
• Monitor schedule and patient wait times.
• Create charts and encounters in the system.
• Input patient information accurately for encounters.

Skills

Pleasant personality

Cooperative attitude

Written and oral communication

Organized work habits

Computer skills

Education

High School Diploma or equiv

Medical Office experience

Tools

EHR software

Job description

Grace Health seeks a friendly Front Desk/Receptionist to welcome patients, verify demographics and insurance, and support smooth clinic operations. You will manage the reception area, assist with registrations, and coordinate with clinicians to ensure efficient patient flow.

The role requires basic computer and EHR skills, strong communication, and the ability to multitask in a busy primary care setting in Kentucky.