Patient Access & Scheduling Specialist

Orthopaedic Specialists of Austin; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

Bluegrass Orthopaedics is seeking a friendly, organized full-time Patient Access Coordinator to join our team. You will greet patients, schedule appointments, collect demographics and insurance information, and support our clinical staff in a fast-paced medical office.

In this role you will provide professional customer service, help patients with insurance paperwork, and maintain accurate records and schedules to ensure smooth patient flow and excellent experiences.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and accuracy in data entry.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments for physicians and physician assistants.
• Collect and enter patient demographic and insurance information.
• Assist patients with insurance paperwork and general billing questions.
• Maintain accurate patient records and schedules.
• Communicate appointment information to clinical teams.
• Provide professional and compassionate customer service in a fast-paced medical office environment.

Skills

Scheduling

Customer service

Medical office

Tools

EHR software

Job description

Bluegrass Orthopaedics is seeking a friendly, organized full-time Patient Access Coordinator to join our team. You will greet patients, schedule appointments, collect demographics and insurance information, and support our clinical staff in a fast-paced medical office.

In this role you will provide professional customer service, help patients with insurance paperwork, and maintain accurate records and schedules to ensure smooth patient flow and excellent experiences.