Patient Access & Scheduling Specialist

Provider Careers at Bronson Medical Group; Kalamazoo (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Bronson Healthcare Group in Kalamazoo is seeking a dedicated Practice Support Assistant for a full-time role with Monday–Friday, 7am–5pm shifts at Bronson Urology Kalamazoo.

You will answer phones, greet patients, schedule appointments, check in, file and retrieve records, and handle billing and insurance verification using MISYS/Tiger; strong customer service and confidentiality are essential.

Qualifications

• High school diploma or GED and 3–6 months of related experience.
• Previous experience working with medical insurance highly preferred.
• Must have keyboarding and computer skills, the ability to file accurately, possess professional communication and excellent customer service skills.

Responsibilities

• Answers phones, greets patients, schedules appointments, patient check‑in, preparing and retrieving files, and directing telephone calls.
• Maintains patient records and confidentiality in accordance with required standards.
• Performs basic office duties: sorting/distributing mail, copying, filing, faxing, and completing forms.

Education

High school diploma or GED

Job description

Bronson Healthcare Group in Kalamazoo is seeking a dedicated Practice Support Assistant for a full-time role with Monday–Friday, 7am–5pm shifts at Bronson Urology Kalamazoo.

You will answer phones, greet patients, schedule appointments, check in, file and retrieve records, and handle billing and insurance verification using MISYS/Tiger; strong customer service and confidentiality are essential.