Patient Access Specialist - Part Time

Bronson Healthcare; Kalamazoo (MI); On-site; USD 20,000 - 26,000; Part time

Job summary

Bronson Healthcare Group in Kalamazoo, MI seeks a Part-time Patient Representative to support patient access operations. You will greet and register patients, verify insurance, collect payments, enter orders, and schedule appointments across facilities. Strong customer service and HIPAA knowledge preferred.

Requires high school diploma; weekend standby for ED team; 25 hours/week. This role emphasizes accuracy, effective communication, confidentiality, and teamwork in a fast-paced revenue cycle

Qualifications

• High school diploma or GED required.
• Basic typing and Windows computer skills.
• HIPAA knowledge and confidentiality important.
• Previous customer service experience preferred.

Responsibilities

• Greets and registers patients accurately and efficiently.
• Verifies insurance eligibility using online systems.
• Collects and enters payments and balances procedures.
• Schedules appointments and communicates information.
• Processes physician orders and maintains forms.
• Maintains confidentiality and adheres to workflows.

Skills

Customer service

Typing 45 WPM

Attention to detail

Multi-tasking

Organization

Communication

Education

High school diploma

Job description

Bronson Healthcare Group in Kalamazoo, MI seeks a Part-time Patient Representative to support patient access operations. You will greet and register patients, verify insurance, collect payments, enter orders, and schedule appointments across facilities. Strong customer service and HIPAA knowledge preferred.

Requires high school diploma; weekend standby for ED team; 25 hours/week. This role emphasizes accuracy, effective communication, confidentiality, and teamwork in a fast-paced revenue cycle