Patient Access & Scheduling Specialist

Houston Methodist; Houston (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out and appointment scheduling, enabling a smooth visit experience. This role also touches revenue cycle activities and may involve registration tasks within the department scope.

The ideal candidate will have strong customer service and communication skills, one year of healthcare experience, and proficiency with basic computer systems and electronic medical records.

Qualifications

• High school diploma or equivalent required.
• One year of healthcare or related experience preferred.
• Experience in a healthcare-related work environment preferred.

Responsibilities

• Performs patient check-in/check-out functions and schedules appointments.
• Obtains and inputs accurate scheduling and registration data for financial clearance.
• Supports front-end revenue cycle duties and patient service tasks as needed.
• Provides general operations assistance within the department.

Skills

Customer service

Phone scheduling

English proficiency

Medical terminology

Basic IT skills

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out and appointment scheduling, enabling a smooth visit experience. This role also touches revenue cycle activities and may involve registration tasks within the department scope.

The ideal candidate will have strong customer service and communication skills, one year of healthcare experience, and proficiency with basic computer systems and electronic medical records.