Patient Access & Scheduling Specialist

UnitedHealth Group; Grove City (OH); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group is hiring a Patient Services Representative in Grove City, OH. You will greet patients, assist with intake, collect payments, schedule appointments, and manage records in a collaborative Primary Care setting.

The role requires 1+ year in healthcare or customer service, with proficiency in Microsoft Office and EMR systems. This on-site position offers comprehensive benefits and growth opportunities within a supportive team.

Qualifications

• High School Diploma/GED required.
• 1+ years of healthcare or customer service experience.

Responsibilities

• Greet patients and manage wait time.
• Assist patients with intake and required documents.
• Collect co-payments, co-insurance and deductibles and issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and visitors.
• Answer phones and schedule appointments.
• Manage medical records, filing and scanning.
• Ensure all correspondence is scanned or filed promptly.
• Process requests for medical records release and logs.

Skills

Customer service

Healthcare experience

Communication skills

Problem solving

Education

High School Diploma/GED

Tools

Microsoft Office

EMR software

Job description

UnitedHealth Group is hiring a Patient Services Representative in Grove City, OH. You will greet patients, assist with intake, collect payments, schedule appointments, and manage records in a collaborative Primary Care setting.

The role requires 1+ year in healthcare or customer service, with proficiency in Microsoft Office and EMR systems. This on-site position offers comprehensive benefits and growth opportunities within a supportive team.