Patient Access & Front Desk Specialist

Taleo; Grove City (OH); On-site; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Job summary

UnitedHealth Group in Ohio is seeking a Patient Services Representative to support a busy primary care office. You will greet patients, schedule appointments, handle intake processes and manage payments while maintaining accurate medical records.

The role requires a High School Diploma and 1+ years in healthcare/customer service. Benefits, competitive pay, and growth opportunities are offered in a diverse environment.

Qualifications

• High School Diploma or GED required.
• 1+ years of healthcare or customer service experience.
• Strong communication and front-office skills are essential.

Responsibilities

• Greet patients and manage wait times.
• Assist with intake processes and document copying.
• Collect co-pays, co-insurance and deductibles; issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and visitors; answer phones and schedule appointments.
• Maintain medical records; file, scan, and prepare for scheduling.
• Ensure timely scanning/filing of all correspondence.
• Process medical records release requests and maintain logs.
• Perform other related duties as assigned.

Skills

Customer service

Scheduling

Medical terminology

Education

High School Diploma/GED

Tools

Microsoft Office

EMR software

Job description

UnitedHealth Group in Ohio is seeking a Patient Services Representative to support a busy primary care office. You will greet patients, schedule appointments, handle intake processes and manage payments while maintaining accurate medical records.

The role requires a High School Diploma and 1+ years in healthcare/customer service. Benefits, competitive pay, and growth opportunities are offered in a diverse environment.