Medical Front Office - Patient Service Specialist

Select Medical; Grove City (OH); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Mentorship & orientation

Generous PTO

Medical/RX/vision/dental

401(k) retirement plan

Zusammenfassung

Select Medical in Grove City, OH is seeking a Patient Service Specialist to manage front-desk operations and the business side of the center. This role focuses on greeting patients, scheduling visits, and handling payments to ensure a smooth patient care experience from check-in to checkout.

The position offers full-time hours with a Monday-Tuesday and midweek evening schedule, and compensation in the $16.00 - $18.00/hour range, depending on experience.

Qualifikationen

• Minimum: High School Diploma or GED.
• Preferred: Insurance experience.
• Preferred: Healthcare experience.

Aufgaben

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Kenntnisse

Customer service

Communication

Scheduling

Cash handling

Ausbildung

High School Diploma or GED

Jobbeschreibung

Overview

Position:Patient Service Specialist

Location:2030 Stringtown Road Suite 310 Grove City, OH

Type of Employment:Full-time

Schedule: Monday & Tuesday 6:50am-3:15pm, Wendesday & Thursday 10am-7pm and Friday 6am-4pm

Compensation:$16.00 - $18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Grove City, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Insurance experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans